Este artículo no está disponible en Spanish. Consúltalo en English.

What To Do When My Password Expires?

Once your password expires after 90 days, and you attempt to log into Matrix, you will be brought to a different screen where you will be prompted to type in a new password, and then to confirm this password.

Lastly - you will be brought to the main login page, where you will need to type in this same new password one more time NOTE:  you will need to overwrite what is currently defaulted within the PASSWORD field.

If you still have the login issue, please contact Matrix Support by email at supportweb@matrixformedia.com or call at 877-687-9066. The Matrix Support team will manually reset the password for you.

Keyword Search: password expired, expiration of password

Did you find it helpful? Yes No