Google Chrome caches the web pages you visit so they can be accessed quicker the next time you visit a page.  

Clear Cache, History & Cookies

Occasionally this cache process will cause issues with loading a website like Matrix. This requires a reset of the cache that clears out the history to allow for the browser to reload the website fresh. There are two options to do this within Chrome for Android.

Option 1

1. While in Google Chrome, press the Menu button and select History.

2. Tap Delete Browsing Data...

3. Set the Time range to All time. Then tap Delete data.

Option 2: Please view this article for the instruction: Monarch Mobile - Clearing Cache & Cookies (Chrome)

Enable Cookies 

Please view this article for the instruction Monarch Mobile - Chrome for Android: Enable Cookies 

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